Help center
How can we help?
Set up your institution
Branches, products, opening balances, and your first users.
Roles and permissions
Tellers, officers, managers, auditors, and approval chains.
Loan lifecycle
Origination, approvals, disbursal, EMI schedules, and closure.
Scores, forecasts and alerts
Understand credit scores, cash pool moves, and risk flags.
PWA apps
Installing, offline mode, and field collection posting.
Reports and compliance
Day books, NPA reports, member statements, and exports.
Frequently asked
How long does it take to go live?
Most mini finance businesses go live in 2 to 3 days. Finance companies and co-operative banks with data migration typically take 2 to 4 weeks including parallel runs.
Can you migrate data from our current system?
Yes. We import clients, loans, schedules, savings, and share ledgers from Excel or database exports, with a full reconciliation report before cut-over.
Does it work when field officers are offline?
The PWA queues receipts offline and syncs automatically when the connection returns. Receipt numbers stay sequential and tamper-proof.
Where is our data stored and who can see it?
Data is encrypted at rest and in transit in regional cloud data centers. Only users you authorize can access it. See our Privacy Policy.
Still stuck?
Our support team answers within 4 business hours, and 24/7 for production incidents.
Contact support