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Security

Built for money, audited like it

You are running regulated lending on this platform. Every control below is on by default, not a paid add-on, and every one of them is visible to your auditors.

01

Encryption everywhere

AES-256 at rest and TLS 1.2 or higher in transit, on every branch, device and API call.

02

Role-based access

Tellers, officers, managers and auditors each see only what their role allows.

03

Full audit trails

Every posting, approval and override is recorded with the user, time and prior value.

04

Approval chains

Configurable maker-checker limits on disbursals, waivers and ledger corrections.

05

Automatic backups

Continuous backups retained for 35 days, with tested restore procedures.

06

Tamper-proof receipts

Offline field receipts keep sequential numbers and sync without gaps or edits.

Practices and commitments

Where is our data stored?

In regional cloud data centers. Each institution's data is logically isolated, and AI models are trained per-institution on that institution's own portfolio only.

What is your uptime target?

99.9% monthly uptime excluding scheduled maintenance, which is announced 48 hours ahead. Production incidents are handled 24/7.

How do you handle a security incident?

We maintain documented incident-response procedures and notify affected institutions without undue delay after becoming aware of a personal-data breach.

Can we get our data out?

Yes, at any time. On termination we provide a full export in standard formats for 60 days, then delete it.

Reporting a vulnerability

Email support@simpleefinance.com with the details and we will acknowledge within one business day. Please give us reasonable time to fix an issue before disclosing it.

Contact the team

See also our Privacy Policy and Terms and Conditions.